Legal Framework

Terms of Service

Professional jewelry manufacturing partnership terms and conditions governing our OEM/ODM services for international clients.

1. Cooperation Scope

Applicable Services

  • OEM/ODM jewelry manufacturing for international brands
  • Design customization and 3D modeling services
  • Material upgrades and surface treatments
  • Branding, packaging, and supply chain support

Target Clients

International jewelry brands, e-commerce platforms, retail stores, custom studios, wholesalers, and independent designers in North America, Europe, Oceania, and other developed markets.

2. Order Rules

Minimum Order Quantity (MOQ)

  • Standard products: 50-100 pieces
  • Custom designs: 30-50 pieces
  • Premium materials: 20-30 pieces

Payment Terms

  • 30% deposit upon order confirmation
  • 70% balance before shipment
  • T/T, PayPal, or L/C accepted

Delivery Timeline

  • Samples: 7-10 working days
  • Standard orders: 15-25 days
  • Custom projects: 20-35 days

3. Customization Terms

Sampling Fees

Standard modifications $50-$150
Complex custom designs $200-$500
3D modeling & rendering $100-$300

* Sample fees refundable upon order confirmation (MOQ applies)

Mold & Tooling Ownership

Client-Funded Molds

Molds paid by client belong to client. Free storage for 2 years, then $50/month storage fee.

Company-Funded Molds

Molds funded by our company remain our property. Client has exclusive usage rights during contract period.

Design IP Protection

Custom designs protected under confidentiality agreement. No reproduction without written consent.

4. Quality Assurance & After-sales

Quality Control Process

  • Material inspection before production
  • In-process quality monitoring
  • Final inspection before packaging
  • Pre-shipment quality verification

Inspection Rights

  • Client or third-party inspection welcome
  • 48-hour inspection window after delivery
  • Detailed quality reports provided

Warranty Coverage

Manufacturing defects 12 months
Material quality issues 6 months
Surface treatment defects 3 months

Remedy Options

  • Free replacement for defective products
  • Partial refund for minor quality issues
  • Expedited remanufacturing if needed

5. Liability & Dispute Resolution

Breach of Contract

  • Late payment: 1.5% monthly penalty on overdue amount
  • Order cancellation: 30% of order value penalty
  • Design IP violation: $10,000 minimum damages

Force Majeure

Natural disasters, government regulations, material shortages, or other unforeseeable circumstances may affect delivery. Both parties shall negotiate in good faith for reasonable solutions.

Dispute Resolution Process

1 Direct negotiation (30 days)
2 Mediation by industry association
3 International arbitration (Singapore)

Governing Law

These terms are governed by international commercial law and the laws of the manufacturing jurisdiction. English language version prevails in case of translation discrepancies.

Terms Effective Date & Updates

These terms of service are effective from January 1, 2024, and supersede all previous agreements. We reserve the right to update these terms with 30 days written notice to active clients.

For questions about these terms, contact our legal department at legal@company.com or call +86-xxx-xxxx-xxxx.