Privacy Policy

Your privacy and data security are fundamental to our business relationship. Learn how we protect and handle your information.

Last Updated: January 2024

Data Collection Scope

We collect information that you voluntarily provide to us through various forms and communications on our website and services.

Contact Form Information

  • Personal Details: Name, email address, phone number, company name
  • Business Information: Industry type, business requirements, project specifications
  • Communication Content: Messages, inquiries, and any attachments you send to us

Quote Request Information

  • Product Requirements: Design specifications, material preferences, quantity needs
  • Timeline Information: Project deadlines, delivery requirements
  • Budget Information: Price range, payment preferences (when provided)

Data Usage Purpose

Your information is used exclusively for legitimate business purposes to provide you with the best possible service experience.

Primary Business Communication

  • Responding to your inquiries and providing requested information
  • Preparing and delivering customized quotes and proposals
  • Scheduling consultations and follow-up communications

Project Management & Support

  • Managing ongoing projects and maintaining communication throughout production
  • Providing updates on order status, delivery schedules, and quality control
  • Offering after-sales support and addressing any concerns or issues

Important: We use your data solely for business follow-up and service delivery. We do not use your information for marketing to third parties or any purposes unrelated to your specific business inquiries.

Information Confidentiality Commitment

We are committed to maintaining the highest standards of data protection and confidentiality in all our business operations.

No Third-Party Disclosure

  • We never sell, rent, or share your personal information with third parties for marketing purposes
  • Your business information and project details remain strictly confidential
  • All communications and proprietary information are protected under confidentiality agreements

Data Security Measures

  • Secure data storage with encryption and access controls
  • Limited access to authorized personnel only for business purposes
  • Regular security audits and compliance with industry standards

Legal Exception: We may disclose information only when required by law, court order, or to protect our legal rights and safety.

Customer Data Rights

You have full control over your personal information and can exercise your rights at any time through simple processes.

Data Access & Modification

  • Access Right: Request a copy of all personal data we hold about you
  • Correction Right: Update or correct any inaccurate or incomplete information
  • Update Right: Modify your contact preferences and communication settings

Data Deletion Rights

  • Complete Deletion: Request permanent removal of all your personal data from our systems
  • Selective Deletion: Remove specific information while maintaining business relationship
  • Communication Opt-out: Unsubscribe from business communications at any time

How to Exercise Your Rights

1

Contact Us

Send your request via email or contact form with your identification

2

Verification

We verify your identity to protect your data security

3

Processing

We process your request within 30 days and confirm completion

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.